PagerDuty

PagerDuty can be utilized for IT operations, DevOps, and incident response.

Overview

The service offers users the ability to manage alerts and on-call schedules, which can be used to ensure system uptime and quick response to issues.

Triggers

Incident Triggered

Sent when an incident is newly created/triggered.

Incident Annotated

Sent when an incident is annotated.

Incident Resolved

Sent when an incident is resolved.

Incident Delegated

Sent when an incident has been reassigned to another escalation policy.

Incident Priority Updated

Sent when the priority of an incident has changed.

Incident Acknowledged

Sent when an incident is acknowledged.

Incident Unacknowledged

Sent when an incident is unacknowledged.

Incident Escalated

Sent when an incident is escalated.

Incident Reassigned

Sent when an incident is reassigned.

Incident Reopened

Sent when an incident is reopened.

Incident Responder Added

Sent when an incident responder is added.

Actions

Trigger Event

Report an event of a new problem

Acknowledge Event

Acknowledge an existing event using a routing key

Resolve Event

Resolve an existing event using a routing key

Get Incident by ID

Show detailed information about an incident. Accepts either an incident id, or an incident number.

Get Log Entry by ID

Get details for a specific incident log entry. This method provides additional information you can use to get at raw event data.

Update Incident

Acknowledge, resolve, escalate or reassign an incident.

The AI-first CRM for Marketing, Service and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Service and Payments

By clicking "Get a Demo" you agree to Bird's

The AI-first CRM for Marketing, Service and Payments

By clicking "Get a Demo" you agree to Bird's